Remote Support
We offer remote support services that have a unique module to meet the specific needs of clients from the individual support provider to the multi-support center facility.
We offer remote support or assistance regardless of where your system is, it does not matter if it is at your office, home, or in a hotel. With our sophisticated remote IT support tools, we can resolve most issues quickly either behind the scenes or interactively with the user. In the cases when remote support will not resolve the issue, we offer full onsite services.
Reasons why we offer remote support.
- Efficiency
- Client-friendly
- After-hour deployment
- Fast response time
- Less intrusive
- Cost effective
- Elevated level of customer service
- Proactive system maintenance
- Help desk services
- Access to certified technical expertise
Remote solutions
- Driver Issues
- Software Support
- Windows Update Issues
- Web Browser Issues
- Virus Cleanup
- PC Tune-up & Maintenance
- Network Setup & Support
- Firewall Setup & Support
- Software Installation
- Data Backup Scheduling & Support
- Email Setup/Troubleshooting
- Training
